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Water damage repair and restoration in Boston, MA

Boston's water damage season is winter. Triple-deckers, brick rowhouses and brownstones with old plumbing freeze and split during cold snaps, heavy snow builds ice dams on older roofs, and nor'easters drive rain and tidal flooding into waterfront neighborhoods. Because so many people live in multi-unit buildings, one leak often damages several homes.

Water spraying from a leaking pipe joint
Common in Boston: frozen and burst pipes and ice dams

Quick answer

For water, fire or smoke damage in Boston, MA, stop the source if it's safe, then call (833) 462-1975. We connect you with an independent restoration company that serves your ZIP; 33 Boston ZIP codes are covered. The most common local causes are frozen and burst pipes, ice dams and coastal and tidal flooding.

ZIP codes
33
County
Suffolk County
State
Massachusetts
Top risk
Frozen and burst pipes
All 33 covered Boston ZIP codes

02108, 02109, 02110, 02111, 02112, 02113, 02114, 02115, 02116, 02117, 02118, 02123, 02133, 02137, 02163, 02196, 02199, 02201, 02203, 02205, 02206, 02210, 02211, 02212, 02215, 02217, 02222, 02241, 02283, 02284, 02293, 02297, 02298

Local risks

Water damage risks for Boston homes

Neighborhoods like Dorchester, Charlestown, South Boston and Jamaica Plain are full of wood-frame triple-deckers and two-families built around 1900, many with plaster walls, balloon framing and fieldstone or brick foundations. Back Bay and the South End have brick rowhouses with deep basements.

Frozen and burst pipes

Pipes along exterior walls, in unheated porches and in basements freeze during multi-day cold snaps. The leak usually shows up as the pipe thaws.

Ice dams

Heat escaping through older, poorly insulated roofs melts snow that refreezes at the eaves, pushing water into top-floor ceilings and walls.

Coastal and tidal flooding

Low-lying parts of the waterfront, East Boston and South Boston see flooding during nor'easters and king tides, reaching basements and ground floors.

FAQ

Boston questions

Who do I call for water damage in Boston?

For water, fire or smoke damage in Boston, MA, stop the source if it's safe, then call (833) 462-1975. We connect you with an independent restoration company that serves your ZIP; 33 Boston ZIP codes are covered. The most common local causes are frozen and burst pipes, ice dams and coastal and tidal flooding.

How do I prevent frozen pipes in a Boston triple-decker?

Keep heat on in every unit, open cabinet doors on exterior walls during cold snaps, insulate pipes in basements and porches, and make sure everyone knows where the main shutoff is. Vacant units are the most common source of burst pipes.

Are ice dam leaks covered by insurance in Massachusetts?

Interior water damage from ice dams is often covered by homeowners policies, though roof repair and prevention may not be. Read your policy and document the damage.

Common calls

Most requested in Boston

Also available: emergency water removal and every water and fire damage service.

Guides

Water damage help near Boston

Also covered in Suffolk County

Allston · Brighton · Charlestown · Chestnut Hill · Dorchester · Dorchester Center · East Boston · Hyde Park · Jamaica Plain · Mattapan · Roslindale · Roxbury · Roxbury Crossing · South Boston · West Roxbury · Revere · Chelsea

Water damage in Boston?

Stop the source if you can, then call. We'll connect you with a local restoration company that serves your ZIP.

Fast callback on emergency requests

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