Water damage repair and restoration in Boston, MA
Boston's water damage season is winter. Triple-deckers, brick rowhouses and brownstones with old plumbing freeze and split during cold snaps, heavy snow builds ice dams on older roofs, and nor'easters drive rain and tidal flooding into waterfront neighborhoods. Because so many people live in multi-unit buildings, one leak often damages several homes.

Quick answer
For water, fire or smoke damage in Boston, MA, stop the source if it's safe, then call (833) 462-1975. We connect you with an independent restoration company that serves your ZIP; 33 Boston ZIP codes are covered. The most common local causes are frozen and burst pipes, ice dams and coastal and tidal flooding.
- ZIP codes
- 33
- County
- Suffolk County
- State
- Massachusetts
- Top risk
- Frozen and burst pipes
All 33 covered Boston ZIP codes
02108, 02109, 02110, 02111, 02112, 02113, 02114, 02115, 02116, 02117, 02118, 02123, 02133, 02137, 02163, 02196, 02199, 02201, 02203, 02205, 02206, 02210, 02211, 02212, 02215, 02217, 02222, 02241, 02283, 02284, 02293, 02297, 02298
Local risks
Water damage risks for Boston homes
Neighborhoods like Dorchester, Charlestown, South Boston and Jamaica Plain are full of wood-frame triple-deckers and two-families built around 1900, many with plaster walls, balloon framing and fieldstone or brick foundations. Back Bay and the South End have brick rowhouses with deep basements.
Frozen and burst pipes
Pipes along exterior walls, in unheated porches and in basements freeze during multi-day cold snaps. The leak usually shows up as the pipe thaws.
Ice dams
Heat escaping through older, poorly insulated roofs melts snow that refreezes at the eaves, pushing water into top-floor ceilings and walls.
Coastal and tidal flooding
Low-lying parts of the waterfront, East Boston and South Boston see flooding during nor'easters and king tides, reaching basements and ground floors.
FAQ
Boston questions
Who do I call for water damage in Boston?
For water, fire or smoke damage in Boston, MA, stop the source if it's safe, then call (833) 462-1975. We connect you with an independent restoration company that serves your ZIP; 33 Boston ZIP codes are covered. The most common local causes are frozen and burst pipes, ice dams and coastal and tidal flooding.
How do I prevent frozen pipes in a Boston triple-decker?
Keep heat on in every unit, open cabinet doors on exterior walls during cold snaps, insulate pipes in basements and porches, and make sure everyone knows where the main shutoff is. Vacant units are the most common source of burst pipes.
Are ice dam leaks covered by insurance in Massachusetts?
Interior water damage from ice dams is often covered by homeowners policies, though roof repair and prevention may not be. Read your policy and document the damage.
Common calls
Most requested in Boston

Burst Pipe Cleanup
When a pipe bursts, shut off the main water valve first, then get water extraction and drying started.
About burst pipe cleanup
Ceiling Leak Water Damage
A wet ceiling needs the leak stopped at its source (roof, plumbing, HVAC drain or a bathroom above), the ceiling cavity dried, and damaged drywall and insulation replaced.
About ceiling leak water damage
Structural Drying
Structural drying removes water that has soaked into drywall, framing, subfloor and cabinets using air movers, commercial dehumidifiers and daily moisture readings.
About structural drying
Water Damage Repair
Water damage repair is the rebuild after drying: new drywall, insulation, baseboards, flooring, cabinets and paint.
About water damage repairAlso available: emergency water removal and every water and fire damage service.
Guides
Water damage help near Boston
- Water damage restoration in Chelsea, MA4 mi
- Water damage restoration in Quincy, MA5 mi
- Water damage restoration in Everett, MA5 mi
- Water damage restoration in Cambridge, MA6 mi
- Water damage restoration in Somerville, MA6 mi
- Water damage restoration in Brookline, MA6 mi
- Water damage restoration in Revere, MA6 mi
- Water damage restoration in Malden, MA7 mi
- Water damage restoration in Medford, MA8 mi
- Water damage restoration in Arlington, MA9 mi
Also covered in Suffolk County
Allston · Brighton · Charlestown · Chestnut Hill · Dorchester · Dorchester Center · East Boston · Hyde Park · Jamaica Plain · Mattapan · Roslindale · Roxbury · Roxbury Crossing · South Boston · West Roxbury · Revere · Chelsea
Water damage in Boston?
Stop the source if you can, then call. We'll connect you with a local restoration company that serves your ZIP.
Fast callback on emergency requests