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Dallas County

Dallas water damage cleanup and restoration

Dallas water damage calls come from hail-damaged roofs, pipes that burst in rare hard freezes, slab leaks and flash floods. Winter Storm Uri in February 2021 burst pipes across North Texas, many of them in attics and exterior walls that were never built for days below freezing. DFW also sits in one of the most hail-prone parts of the country, and spring storms regularly strip shingles and crack skylights.

First hour in Dallas

  1. 1Shut off the water at the main or the fixture.
  2. 2Turn off power to wet rooms if you can reach the panel safely.
  3. 3Photograph the damage, especially anything tied to hail and roof leaks.
  4. 4Call us so extraction and drying can start the same day.

Fast callback on emergency requests · 99 Dallas ZIP codes covered

Quick answer

For water, fire or smoke damage in Dallas, TX, stop the source if it's safe, then call (833) 462-1975. We connect you with an independent restoration company that serves your ZIP; 99 Dallas ZIP codes are covered. The most common local causes are hail and roof leaks, freeze bursts and slab leaks.

Why it happens here

The 3 most common water problems in Dallas

  1. 1

    Hail and roof leaks

    Spring hail cracks shingles and flashing. The leak often shows up weeks later, as a ceiling stain after the next heavy rain.

  2. 2

    Freeze bursts

    Pipes in attics and exterior walls split during hard freezes, and usually start leaking when they thaw. Know where your main shutoff is before winter.

  3. 3

    Slab leaks

    Clay movement can crack supply lines under the slab. Warm spots on the floor, a running meter or a sudden jump in the water bill are the usual clues.

Dallas homes and plumbing

Older neighborhoods such as Lakewood, Oak Cliff and the M Streets have pier-and-beam houses with plumbing in a crawl space. Most homes built since the 1960s are slab-on-grade over the region's expansive Blackland Prairie clay, which swells when wet and shrinks in drought. That movement stresses foundations and the water and drain lines under them. Many homes also put water heaters and AC air handlers in the attic.

Common calls

Most requested in Dallas

Also available: emergency water removal and every water and fire damage service.

FAQ

Dallas questions

Who do I call for water damage in Dallas?

For water, fire or smoke damage in Dallas, TX, stop the source if it's safe, then call (833) 462-1975. We connect you with an independent restoration company that serves your ZIP; 99 Dallas ZIP codes are covered. The most common local causes are hail and roof leaks, freeze bursts and slab leaks.

How do I prevent frozen pipes in Dallas?

Insulate attic and exterior-wall pipes, cover outdoor hose bibs, open sink cabinets on exterior walls during freezes, let faucets drip and learn where the main shutoff is.

Do water damage repairs need a permit in Dallas?

Plumbing, electrical and structural work generally needs a permit from the City of Dallas or your suburb. Drying alone usually doesn't. Ask the contractor which permits your job needs.

Dallas at a glance

County
Dallas County, Texas
ZIP codes covered
75201, 75202, 75203, 75204, 75205, 75206, 75207, 75208, 75209, 75210, 75211, 75212, 75214, 75215, 75216, 75217, 75218, 75219, 75220, 75221, 75222, 75223, 75224, 75225, 75226, 75227, 75228, 75229, 75230, 75231, 75232, 75233, 75234, 75235, 75236, 75237, 75238, 75240, 75241, 75242, 75243, 75244, 75246, 75247, 75248, 75249, 75250, 75251, 75252, 75253, 75254, 75260, 75261, 75262, 75263, 75264, 75266, 75267, 75270, 75277, 75283, 75284, 75285, 75287, 75301, 75303, 75312, 75313, 75315, 75320, 75336, 75339, 75342, 75354, 75355, 75356, 75357, 75358, 75359, 75360, 75367, 75370, 75371, 75372, 75373, 75374, 75376, 75378, 75379, 75380, 75382, 75389, 75390, 75392, 75393, 75394, 75395, 75397, 75398
Main local risks
Hail and roof leaks, Freeze bursts, Slab leaks
Licensing
See the Texas page for the licensing board to check

Guides

Water damage help near Dallas

Also covered in Dallas County

Irving · Garland · Grand Prairie · Mesquite · Carrollton · Richardson · Rowlett · Desoto · Cedar Hill · Coppell · Lancaster · Duncanville · Farmers Branch · Sachse · Balch Springs · University Park · Seagoville · Addison

Water damage in Dallas?

Stop the source if you can, then call. We'll connect you with a local restoration company that serves your ZIP.

Fast callback on emergency requests

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