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Philadelphia County

Philadelphia water damage cleanup and restoration

Philadelphia has more rowhouses than almost any American city, and that shapes its water damage. Shared party walls mean a leak next door can become your leak, old cast-iron drain stacks and galvanized supply lines fail with age, and heavy summer storms push water through basement walls and up floor drains in neighborhoods served by the city's older combined sewer system.

First hour in Philadelphia

  1. 1Shut off the water at the main or the fixture.
  2. 2Turn off power to wet rooms if you can reach the panel safely.
  3. 3Photograph the damage, especially anything tied to flat roof leaks.
  4. 4Call us so extraction and drying can start the same day.

Fast callback on emergency requests · 86 Philadelphia ZIP codes covered

Quick answer

For water, fire or smoke damage in Philadelphia, PA, stop the source if it's safe, then call (833) 462-1975. We connect you with an independent restoration company that serves your ZIP; 86 Philadelphia ZIP codes are covered. The most common local causes are flat roof leaks, basement seepage and backups and party-wall leaks.

Why it happens here

The 3 most common water problems in Philadelphia

  1. 1

    Flat roof leaks

    Rowhouse roofs are flat or nearly flat. Worn coatings, clogged scuppers and failed flashing at the party wall let water into the top floor, often across more than one house.

  2. 2

    Basement seepage and backups

    Old stone foundations take on groundwater after long rain, and intense storms can back up floor drains where storm and sewer flow share the same pipes.

  3. 3

    Party-wall leaks

    A burst pipe or failed toilet in the house next door can soak through a shared wall. Owners and insurers on both sides are usually involved.

Philadelphia homes and plumbing

Much of the housing in South, North and West Philadelphia dates from the late 1800s to the 1950s: brick rowhouses with stone or brick foundations, flat roofs and basements. Flat rowhouse roofs depend on intact coatings and clear drains, and many basements have been finished over walls that were never waterproofed.

Common calls

Most requested in Philadelphia

Also available: emergency water removal and every water and fire damage service.

FAQ

Philadelphia questions

Who do I call for water damage in Philadelphia?

For water, fire or smoke damage in Philadelphia, PA, stop the source if it's safe, then call (833) 462-1975. We connect you with an independent restoration company that serves your ZIP; 86 Philadelphia ZIP codes are covered. The most common local causes are flat roof leaks, basement seepage and backups and party-wall leaks.

Who is responsible when my neighbor's leak damages my Philadelphia rowhouse?

It depends on the cause and both insurance policies. Document the damage, tell your neighbor in writing and call your insurer; they'll often coordinate with the neighbor's carrier. Get drying started regardless, since waiting makes the damage worse.

Do repairs need a permit in Philadelphia?

Many structural, plumbing and electrical repairs need permits from the Philadelphia Department of Licenses and Inspections, and contractors working on homes must hold a city contractor license. Ask before walls are closed.

Philadelphia at a glance

County
Philadelphia County, Pennsylvania
ZIP codes covered
19019, 19092, 19093, 19101, 19102, 19103, 19104, 19105, 19106, 19107, 19108, 19109, 19110, 19111, 19112, 19113, 19114, 19115, 19116, 19118, 19119, 19120, 19121, 19122, 19123, 19124, 19125, 19126, 19127, 19128, 19129, 19130, 19131, 19132, 19133, 19134, 19135, 19136, 19137, 19138, 19139, 19140, 19141, 19142, 19143, 19144, 19145, 19146, 19147, 19148, 19149, 19150, 19151, 19152, 19153, 19154, 19155, 19160, 19161, 19162, 19170, 19171, 19172, 19173, 19175, 19176, 19177, 19178, 19179, 19181, 19182, 19183, 19184, 19185, 19187, 19188, 19190, 19191, 19192, 19193, 19194, 19195, 19196, 19197, 19244, 19255
Main local risks
Flat roof leaks, Basement seepage and backups, Party-wall leaks
Licensing
See the Pennsylvania page for the licensing board to check

Guides

Water damage help near Philadelphia

Also covered in Philadelphia County

See the state page for nearby coverage.

Water damage in Philadelphia?

Stop the source if you can, then call. We'll connect you with a local restoration company that serves your ZIP.

Fast callback on emergency requests

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